Revolutionizing revenue assurance through advanced KPI design, automated reporting, and intelligent anomaly detection
Multi-billion dollar telecommunications provider serving 15M+ subscribers across diverse market segments
Complex billing ecosystems require sophisticated analytics to maintain financial health and operational efficiency
40+ hours monthly spent on manual data compilation and report generation across departments
12 disparate billing systems creating data silos and inconsistent metrics definitions
Payment irregularities identified days after occurrence, limiting recovery opportunities
Varying definitions of key metrics across departments hindering unified decision-making
Insufficient real-time insights into collections performance and risk exposure
Comprehensive approach combining KPI standardization, automation, and intelligent detection systems
Designed comprehensive KPI framework focusing on bad debt percentage, DSO trends, and DPD analytics with standardized definitions across all business units
Implemented end-to-end automated reporting pipeline, reducing manual effort by 75% while ensuring 99.2% data accuracy through robust QA frameworks
Developed real-time anomaly detection system for payment patterns, reducing response time from 5 days to 2 hours with 94% accuracy
Created interactive executive dashboards with drill-down capabilities, providing unified visibility across all collections and billing operations
Transformational outcomes across operational efficiency, risk reduction, and financial performance
34% improvement in bad debt management through enhanced analytics and early intervention
27% reduction in Days Sales Outstanding, accelerating cash flow significantly
75% reduction in monthly reporting effort through comprehensive automation
98% faster anomaly detection and response capability
ROI achieved within 6 months of implementation
Comprehensive analytics transformation delivering sustainable competitive advantages in revenue assurance and collections efficiency
Professional documentation and visualization assets demonstrating solution depth and quality